Support is available by phone at (408) 916-7639 between 9am
& 5pm PST Monday through Friday.
If you have questions regarding our products we encourage you to contact us via live chat.
If you would prefer to send your support enquiry via e-mail please send it to support@echola.com.
If it is a sales enquiry then you can email it to sales@echola.com.
If the product you purchased is defective (any manufacturing defects) and purchased within one year then you might be able to RMA under limited warranty. Please note that you will have to first talk to us to get an RMA number before returning it. If it is a standard product return (custom products can not be returned) then you will have to return it within 30 days of purchase. Return merchandise can be send in original packing to (Indicate Case# or RMA # on the shipping label):
Echola Systems LLC
1161 Ringwood Ct, Ste 100
San Jose CA 95131
If you have questions regarding our products we encourage you to contact us via live chat.
If you would prefer to send your support enquiry via e-mail please send it to support@echola.com.
If it is a sales enquiry then you can email it to sales@echola.com.
If the product you purchased is defective (any manufacturing defects) and purchased within one year then you might be able to RMA under limited warranty. Please note that you will have to first talk to us to get an RMA number before returning it. If it is a standard product return (custom products can not be returned) then you will have to return it within 30 days of purchase. Return merchandise can be send in original packing to (Indicate Case# or RMA # on the shipping label):
Echola Systems LLC
1161 Ringwood Ct, Ste 100
San Jose CA 95131
Product Documents
OMS series MxN switch user manual
OMS series MxN switches datasheet
Optical Switch Automation/Scripting